Saturday, December 7, 2013

Recovering Your Account Instructions

Hey Mech Pilots!

When the new update goes live, you will need to download the new app and when you login, you'll be considered a brand new user.  You'll need to recover your iMech Online account in the new game in order to get your account back in the new app.

Here are the steps in order to recover your account:

Options is now at the top Profile Bar in the menus.

Go to Options.  Within Options, you'll see a new button called LINK ACCOUNT and RECOVER ACCOUNT.  Go to RECOVER ACCOUNT.


WITHIN RECOVER ACCOUNT, there will be three (3) options.  Go to RECOVER IMECH ACCOUNT.




Now, you'll see a bunch of fields.  You will need to input your CODE1 and CODE2 which you received within iMech Online.  On the day of the update, we will display your CODE1 and CODE2 numbers.  Be sure to write them down correctly, they will be very long.  Then you will need to enter in your e-mail address and a new password to automatically link your account to your email address.

In the future, you can recover this same account on other devices by choosing RECOVER VIA E-MAIL with this new email address and password that you enter here.


For those of you that connect to iMech Online by Facebook Connect, as long as you're connected to the same Facebook account that you originally used on your device, you can simply select the RECOVER VIA FB option.

If anything goes wrong during this process, please be sure to email support@mobulagames.com and we will try to help you recover your account.


14 comments:

  1. Also, why do all newly purchased mechs, and trials only have photon array and flamethrower instead of what is shown?

    ReplyDelete
  2. @ Big Dog Sir Swash, also a good player, until now?
    ***
    Your Doing in iMech is unbelievable. I´m really and badly disappoint. But you will see, that no bigdog is stupid and want to fall prey to superboss.
    ***
    Our solo fights were hard enough and challenging. There was much fun, every time - I think so. However, I will not longer drop on game, if you are assisted by super boss. I´m not strong enough to realize only one victory against a cross fire by this story. Sorry, that I'm not so good to satisfy your expectations.
    ***
    The big problem is, that under this combination there is not fun in play imech for me. "Have a nice blaster", looks quite different. If you have fun in this, then you have to continue this. In my opinion you will more and more fight only against lame ducks, stupid guys or day flies. So you will lose your fun in imechonline, too.
    ***
    If you want to fight in a fair constellation, then you are welcome. Best Regards, Prediger

    ReplyDelete
    Replies
    1. Superboss is my brother, if u don't attack him I won't mess with you. I was just showing that I too can be unbeatable with team mates

      Delete
    2. Really? No wonder, I won't attack him anymore

      Delete
    3. Yes, an assault on Swash's team members is the same as an assault on Swash himself

      Delete
  3. @Mobula, is the password for your email? I have an e-mail, but what about the people who don't have one??? Sadly, tomorrow through Friday, I will be gone, when the update releases :(

    -Alpha

    ReplyDelete
    Replies
    1. The email and password that you will be entering are for automatically linking your account to your email address when you recover your iMech Online account. Think of it as registering using your email and a new password.

      Delete
    2. Creating an email account takes 5 minutes tops. Use a different password for imech, don't use ur email pass for imech

      Delete
  4. Will we have to keep the old version, or will we be able to delete it?

    ReplyDelete
    Replies
    1. Eventually you will be able to delete it, but please keep it for now since you will need info about your own account that you can only access with the old version.

      Delete
  5. http://imgur.com/kS52mFV
    This shows what I was saying about multi upgrade / tech tree slots

    ReplyDelete
    Replies
    1. I have 3 of each, thats where my free orbs went.

      Delete
    2. I did same, and bought the 2 extra upgrade slots when I grabbed a few orbs for skins

      Delete